The secret to reducing churn and accelerating customer success isn't better features; it's better customer onboarding and education.
Join Intellum alongside Ramli John, product onboarding consultant and author of "EUREKA: The Product Onboarding Playbook for B2B Companies," for a live webinar exploring a strategic framework that's transforming how SaaS companies onboard and retain customers.
In this session, Ramli will walk through the EUREKA Model—a proven methodology that leverages Education-Led Growth to create those critical "aha moments" that turn confused new users into confident power users.
We'll cover:
- The 5 pillars of the EUREKA Model and how they drive measurable business outcomes
- How AI is revolutionizing customer education and onboarding at scale
- Real-world case studies showing 40%+ improvements in activation and retention
If you're responsible for customer success, onboarding, or reducing churn, this is your chance to discover a systematic approach that transforms how customers experience and adopt your product from day one.
