Over the last few years, AI has become front and center in conversations about how we get work done.
Recent Forrester data shows that 51% of customer education teams are using AI today—and nearly 95% expect to adopt AI within the next 18 months. But what are these teams doing? How can AI be beneficial to education teams specifically? And how can you implement AI into your program this year? That’s what Kristine Kukich, Principal Owner of The Training Sherpa and long-time customer education practitioner, covered in this webinar. Discover the potential and the hurdles presented by AI and learn how to leverage its capabilities effectively. Kristine shared real-world use cases and success stories that showcase AI's impact on customer engagement, knowledge retention, and overall learning outcomes.
